Delivery Information

SHIPPING WITHIN NEW ZEALAND NATIONWIDE

DUE TO THE NEW REGULATIONS, WE ARE NOT ALLOWED TO PROVIDE FREE SHIPPING ANYMORE.

Rural delivery $9.99 

Standard delivery $6.99

PLEASE NOTE:

If you haven't sent us your ID, please email sales@cloudmachine.co.nz a photo of your legal ID after placing your order to stop any delay in processing your order. 

·All orders are sent with 18+ stickers meaning ID must be sighted on delivery, please make sure shipping name are the same as your ID. Orders cannot be left by the courier unattended. WE cannot arrange for parcels to be left as an ATL (authority to leave) or remove the requirement for a signature. If you have missed your delivery, please get in touch with Courier company direct with your tracking number for further assistance regarding your delivery.

·We do not accept liability for lost or damaged packages.

·All delivery fees are non-refundable.

NO ID NO SERVICE, NO REFUNDS IF YOU PLACE YOUR ORDER AND CANNOT PROVIDE US YOUR ID.